Terms of service

Terms of Service

Overview

This website is operated by Five Thirty PM Candle Co®. Throughout the site, the terms “we,” “us,” and “our” refer to Five Thirty PM Candle Co®.

By accessing this website or purchasing from us, you agree to be bound by the following Terms of Service, along with any policies referenced on this site. These Terms apply to all users of the site.

If you do not agree to these Terms, please do not use our website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to offer our products.

Use of Our Website

By using this site, you confirm that you are at least the age of majority in your state or have permission to use this site under supervision.

You agree not to use our products or website for any unlawful or unauthorized purpose, or to violate any applicable laws.

Any misuse of the website, including introducing malicious code or interfering with site functionality, may result in termination of access.

Products & Availability

Our candles and related products are produced in small batches. Availability may be limited and subject to change without notice.

We strive to present product images and descriptions as accurately as possible. However, variations in color or appearance may occur depending on your device or lighting conditions.

We reserve the right to limit or refuse orders at our discretion, including suspected reseller or bulk purchasing activity.

Pricing & Changes

All prices are subject to change without notice.

We reserve the right to modify or discontinue products or services at any time without liability.

Orders & Billing Information

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate and complete billing and shipping information. Failure to do so may result in order cancellation.

If an order is modified or canceled, we will attempt to notify you using the contact information provided at checkout.

Shipping & Returns

Shipping and returns are governed by our separate policies:

• Shipping Policy
• Returns & Refunds Policy

Please review these pages for full details.

Third-Party Services & Links

Our website may include links to third-party services or tools.

We are not responsible for the content, accuracy, or practices of third-party websites. Your use of those services is at your own discretion.

User Feedback & Submissions

If you submit feedback, suggestions, or other materials, you agree that we may use them without restriction or compensation.

You agree not to submit content that is unlawful, abusive, or violates the rights of others.

Personal Information

Your submission of personal information is governed by our Privacy Policy.

Errors & Accuracy

We strive for accuracy but may occasionally have errors in product descriptions, pricing, or availability.

We reserve the right to correct any errors and to cancel orders if necessary.

Prohibited Uses

You may not use this site:

• For unlawful purposes
• To infringe on intellectual property rights
• To transmit harmful or malicious code
• To interfere with the security or functionality of the site

Violation may result in termination of access.

Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free service, nor do we guarantee specific results from the use of our products.

Limitation of Liability

To the fullest extent permitted by law, Five Thirty PM Candle Co® shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Indemnification

You agree to indemnify and hold harmless Five Thirty PM Candle Co® from any claims resulting from your breach of these Terms or misuse of the website.

Governing Law

These Terms are governed by the laws of the United States.

Changes to Terms

We may update these Terms at any time. Changes will be posted on this page.

Continued use of the website constitutes acceptance of any updates.

Contact

For questions regarding these Terms, please contact: hello@fivethirtypmcandleco.com